Google is testing a way for Gemini to make phone calls for you
Google is piloting a new experimental capability for its Gemini AI that allows users to delegate telephone calls to the assistant. Available initially to Pixel 11 owners in the United States who maintain a Gemini subscription, the feature enables the AI to contact local companies to manage tasks such as booking reservations, verifying inventory, or adjusting appointments. The technology can navigate automated voice menus and wait through hold periods independently. Users can monitor the entire interaction through a real-time transcript to maintain oversight of the conversation.
This development represents a significant shift in how consumers interact with service providers through automated means. For the commercial sector, the widespread adoption of AI-driven calling could necessitate adjustments to existing administrative workflows. Companies may eventually need to update their systems for managing incoming inquiries, processing automated requests, or handling digital documentation like invoices and tax reporting to accommodate these non-human interactions.
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